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FAQ's & Contacts
NOTE: Within Bartram Springs there are a number of associations that manage the covenants and restrictions for the resident’s property within the community. Questions and concerns regarding architectural review, property maintenance expectations, etc, should be directed to the appropriate association management:

1.  Bartram Springs Homeowners Association, Inc. (Master Association)

 
Community Manager:  Donna Quindlen, LCAM
dquindlen@vestapropertyservices.com ext.437

Administrative Assistant: Joan Jackson
adminwg@vestapropertyservices.com ext. 215

866-864-3488 F: 386-439-4256

We are located at:  200 Business Park Circle, Suite 109, St. Augustine, FL 32092

Our Accounting Staff is located at:  411 S Central Avenue, Flagler Beach, FL 32136

2.  The Villages of Bartram Springs Home Owners' Association
www.floridianpropertymanagement.com
Shirley Smith (The Villages Community Association Manager) Town Homes
Floridian Property Management
414 Old Hard Road, Suite 502
Fleming Island, Florida 32003
Phone: 904.592.4090
Fax: 904.269.2729
email: SSmith@floridianproperty.net


3.  CDD: Community Development District (amentities, common grounds, club rentals, etc.)
The CDD is a form of local government created by the Florida State Legislature which has very specific, yet fewer powers than a city or county. There is a Board of Supervisors that currently meets once a month and the meetings are open to the public. In very general terms the CDD is responsible for what can be termed the common areas of the community, including but not limited to the amenity centers, storm water retention ponds, and parks. Concerns regarding District Property or Amenities should be directed to the Bartram Springs amenity Manager through email Bartramclub@comcast.net. 
http://bartramspringscdd.com/contact.html


Various Other Contacts & Information
 
Algae in Ponds
See: Storm Water Retention Ponds
Unusual amounts of Algae present in ponds. 

Alligators on Property
Gator Hot Line (866) 392-4286
Call this number to report Gator, obtain Reference number for the report. Contact the Bartram Springs Facility Manager through email Bartramclub@comcast.net to provide the Reference number assigned. 

Animal Control
For unleashed, stray or wild animals, barking dogs, etc. please contact
Duval County Animal Control (904) 630-2489

Architectural Control Committee:
See Committes Page or Contact the community manager.
 
Boats: Roadways
Duval County Sheriff's Dept (904) 630-CITY
Roadways within Bartram Springs are maintained and controlled by the county. Vehicles parked in the street may not impede traffic flow or hinder the vision of motorists. 
Boats: Driveways or Yards
Rules regarding parking of Boats within driveways and yards are outlined in your HOA Covenants and Restrictions. Questions should be directed to your HOA management.
 
Cable TV
Please check your HOA Covenants and Restrictions or contact the HOA to inquire as to regulations regarding satellite dish use in the community. 
Comcast (Cable/Phone/Internet) 904-374-8000

Commercial Vehicles: Roadways
Duval County Sheriff's Dept (904) 630-0500
Roadways within Bartram Springs are maintained and controlled by the county. Vehicles parked in the street may not impede traffic flow or hinder the vision of motorists. 

Commercial Vehicles: Driveways or Yards
The rules regarding the parking of commercial vehicles within driveways and yards are outlined in your HOA Covenants and Restrictions. Questions should be directed to your HOA management. 

Covenants & Restrictions
This refers to the documents outlining the HOA rules regarding such items as yard maintenance and items that require Architectural review such as fence installations. Please contact your HOA management to obtain a copy of these documents. 

Electric Service
JEA (904) 665-6000
Power outage, street lights, residential service in most neighborhoods. 

Fences
To install any type of fence property owners must file with ACC (Architectural Control) which is managed through the HOA. See Contacts or Committees for more information.

Guests 
Guests are welcome to use certain Bartram Springs Amenities in accordance with District Policies. Please refer to the Policies section of the website for details. 

Garbage pick up
Waste Pro of Florida 904-731-7288
Recycle and trash containers should not be placed curbside more than one day prior to pick up. 
Recycling pick up –Every other Friday
Garbage/Yard Waste pick-up - Wednesday

Golf Carts, CDD property
Golf carts are not permitted on CDD property with the exception of staff and vendor carts for work related functions. 

Lake Issues
See: Storm Water Retention Ponds 

Mailboxes
Damaged Mailboxes - If your mailbox is damaged, and you did not witness who damaged it, you will need to pay for the cost of the replacement.
The costs listed below are as of January 2016. Please contact the vendor directly for exact costs and taxes.
Estimated Cost: $225 plus tax, Estimated Optional installation fee: $75, Estimated Total cost with installation: $315.75 (anticipate about 2 -3 weeks for installation). 

Please Contact:
CX3, Inc.
Dba: Sundancer Sign Graphics
Kevin Colcord
Kevin@sundancersigngraphics.com
Location:
11259 Suite 3 Business Park Blvd
Jacksonville, FL 32256
Office: 904-287-4949
Pond Issues
See: Storm Water Retention Ponds 

Recycling & Trash Containers Left at curb or visible from the Street 
Waste Pro of Florida (Garbage, Recycling)
www.wasteprousa.com
904.731.7288
Recycling and trash containers should not be placed curbside more than one day prior to pick up and should not be visible from the street when stored. 

Rentals - Amenity Facilities
Bartram Springs has some fabulous facilities available to Residents for Special Events and Private Parties. Facilities include: Social Hall, and Pool Gazebo’s. 
Refer to Rentals on our website for information or contact the Amenity Center for more information and scheduling. 904-880-5156

Roads/Potholes
Duval County 630-CITY

Schools
Bartram Springs Elementary
Address: 14799 Bartram Springs Parkway., Jacksonville, FL 32258
Office: (904) 260-5860 | Fax: (904) 260-5868
School Hours: 8:30 a.m. - 3 p.m.
Website: http://dcps.duvalschools.org/Domain/80 
School Board Member: The Honorable Jason Fischer, 390-2372, District 7

Side Walk Repair
Contact Duval County 630-CITY

Storm Water Retention Ponds/Lakes
District Management
Ponds are maintained by an outsider contractor. Trash pick-up is performed by GMS Maintenance staff as needed. Concerns may be directed to the Operational Manager, 
Louis Cowling lcowling@govmgtsvc.com 
904-288-7669
There is to be no dumping of any materials natural or otherwise into the storm water retention ponds. 

Street Lights
To Report a Street Light Outage - Go to https://www.fpl.com/support/streetlight-single.html

Swimming Facilities
Facility Owner: CDD 
Swimming facilities are available to property owners, authorized renters, and guests as outlined in District policies. 

Tennis
For tennis lessons and court reservations please call the amenity office. 904-880-5156. 

Tree Trimming or Removal: Resident’s Property 
Please call your HOA for more information and guidelines 904-592-4090

Tree Trimming or Removal: CDD/Community Property
Any questions or concerns regarding tree trimming or removal in common areas or on any District owned land, should be directed to the Operations Manager Louis Cowling Email: lcowling@govmgtsvc.com 

Utility Service
JEA (904) 665-6000 

Yard Waste
Waste Pro of Florida (Garbage, Recycling)
www.wasteprousa.com 
904.731.7288 cans not to be placed curbside more than one day prior to pick up. 
Recycling pick up - Friday
Garbage/Yard Waste pick-up - Wednesday


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